The location is excellent, with a view of the plaza and the clocktower. I had a room facing the plaza, and loved the view. While the windows muffled the chimes of the clock, I was glad I had earplugs. But it wasn't a dealbreaker, and totally worth it for the view. The staff were all nice and helpful. I included pics of the view from my room.
Joem
พฤศจิกายน 2566
Comfort and cleanliness
Buck
มิถุนายน 2567
Charming hotel with an excellent location on the Plaza de la Independencia and near the Reloj Monumental.
Joem
ตุลาคม 2567
Buffet breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine. Definitely the location was a great easy access to everything.
Eneida
พฤษภาคม 2566
Location! Friendly staff and good room service.
Wendy
ธันวาคม 2567
fantastic, the hotel is beautiful inside and out, the staff is so friendly and helpful, comfortable beds, it was definitely a pleasant stay, there is a lot to eat and see outside the hotel, definitely a must
Monica
มีนาคม 2568
Customer service and location easily compensate for minor issues encountered, such as a broken room safe that was quickly replaced. The tour desk offered great day trips cheaper than nearby travel agencies. We highly recommend the Emily.
Texas
มกราคม 2566
Great location on the plaza. Big room, good bathroom. Comfortable bed. Breakfast ok.
Jeb-on-tour
กุมภาพันธ์ 2567
We have stayed at Hotel Emily 3 or 4 times now and love it. Its a great location and the people are very friendly and helpful.
Gary
กุมภาพันธ์ 2566
The location, free parking under the hotel and the staff are all excellent. Its got that perfect blend of old world feeling and new world features like good wifi. This is the second time I have stayed there and will certainly stay again. Pachuca and Hotel Emily don't get a lot of foreign tourists compared to other parts of Mexico, so knowing a little bit of Spanish goes a long way. But the benefits of not having other foreign tourists around you and having local prices on everything and genuinely friendly people that want to help you, lets you know your have traveled somewhere.
Gary
กุมภาพันธ์ 2565